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- Study Recommends Disclosure Of Medical Mistakes That Affect Multiple Patients http://bit.ly/9Kcl2b 7 hours ago
Archive for the ‘Social Networking’ Category
We’re seeing less overall Twitter activity in our observations (fewer RTs, fewer DMs, fewer messages overall). Is it Twitter fatigue? Hard to say. The demise of Twitter has long been predicted by the naysayers. And it’s tough to keep up substantive content day after day after day. (By the way, follow us @keenetrial!) But, like blogging, it’s now become something we simply do as a means of keeping ourselves fresh, sharing information we find of interest, and meeting new people we would otherwise not encounter.
This study, though, caught us by surprise. Most of us are aware of the struggles public opinion surveys have in contacting individuals for phone surveys since the advent of cell phones. More than ¼ of American households have no land-line phones at all according to a new report from the Pew Research Foundation. This makes it tough to assess public opinions (not to mention the growing number of those reached by telephone who simply do not participate).
Science Daily recently published a report on Twitter being compared to public opinion polls. While Twitter represents a subset of the public (likely younger, more technology comfortable among other things), the researchers found that “computer analysis of sentiments expressed in a billion Twitter messages during 2008-2009 yielded measures of consumer confidence and of presidential job approval similar to those of well-established public opinion polls”.
The study’s authors point to difficulties separating the ‘noise’ from actual useful information as they analyze ‘tweets’ but overall they are positive as to the benefit that can be gained from learning how to understand Twitter content as a barometer of public opinion. You can download a copy of the actual paper here. We’re not sure what this means for Twitter’s future but given the growing difficulty in obtaining good data through telephone interviews, there is certainly utility in researchers exploring ways to use the treasure trove of tweets that make up Twitter.
I know what you did last weekend (and the weekend before)
Social media involvement has become a fact of life. We have profiles on-line with connections to friends, family, colleagues, and people who really are more strangers than friends. While there have been concerns expressed about the potential for privacy intrusion in all this publicly, until now there have only been suppositions. Recently though, a student research project at MIT, Project ‘Gaydar’ was used to identify sexual orientation of students through Facebook ‘friends’. (The comments on this article are an interesting read as well) Other studies (described in the same Boston Globe article) predicted political affiliation, where people lived, their gender, their dog’s breed and whether someone was likely to be a spammer.
Tracking information like this isn’t exactly new. Following up on the Boston Globe story, Mind Hacks describes ‘traffic analysis’ in law enforcement. This is a pre-internet technique used to identify social networks through phone call patterns. Both the Project ‘Gaydar’ work and ‘traffic analysis’ rely on the principle of ‘homophily’—or ‘birds of a feather flock together’. We connect with people who are like us and therefore who are friends are may reveal more than we are intentionally choosing to disclose.
Two tips:
Watch what you do and say on social network sites. What you do on the internet will essentially live forever. What is clever and witty in context can haunt you forever as a sound-byte.
Pay attention to what jurors do and say on the internet. Blogs, social networks, discussion forums, online profiles—all these resources are being used by potential employers and schools to learn more about their applicants. Use them to learn about jurors’ beliefs and biases (either for or against your particular case).
In other words, be careful and be strategic.
If you haven’t heard accounts of problems related to jurors and the internet in the past year, you have been living under a rock. The increase in media attention makes it seem like a new problem. However, the internet has played a disruptive role in courtroom activities and jury deliberation since at least 2001 according to the Citizen Media Law Project. And while the legal system’s attention has been largely on jurors, don’t kid yourself! Judges. Parties. Witnesses. Attorneys. People who should know better are using the internet inappropriately. It really isn’t just the jurors.
Last week I had the privilege of participating in a distinguished program at the annual meeting of the American College of Trial Lawyers in Boston regarding the complications of internet use and jury trials. As part of the preparation for that program we at KTC did some extensive research on the role of the internet in the courtroom and prepared a brief paper. Here is some of what we found:
Social media use is most pronounced among those 25 and younger with sharp declines as we age. But don’t assume this is a consideration for younger jurors alone. Fellow panelist Sean Ellsworth, a criminal defense attorney from Miami, related the story of an important trial tainted by juror internet research. When the misconduct by a single juror was brought to light, the judge individually interviewed the entire jury. Of the 12 jurors, 8 had done some form of internet research related to the case, and the age range of the offenders was 20-68!
Social media use is a fact of life for most of us. If a burglar can’t resist checking his Facebook status while in the high-adrenaline process of burglarizing your home, what’s to stop a juror during courtroom tedium?
But it isn’t just jurors! We found examples of judges, attorneys, witnesses and parties in addition to jurors. Ex parte communication, blogging case facts too thinly disguised (as was also discussed on the panel by Boston personal injury attorney Elizabeth Mulvey), Facebook snooping, texting witnesses and more.
Jurors do, of course, misuse the internet by doing research and posting updates to Facebook or Twitter.
So what should be done? Many suggestions have been made (in addition to much hand-wringing). Our review of the literature (popular and professional) suggests the following strategies:
- Revise jury instructions with specific language about electronic devise use. The instructions need to include an explanation of why it is important, not merely a command to resist.
- Remind the jurors at regular and appropriate intervals.
- Tell jurors that part of their oath is to report any sign of juror misconduct by anyone on the jury, including any indication that someone is using the internet in violation of the rules.
- Make it clear that violations of these rules are violations of the law.
- Add voir dire questions that address actual juror internet use.
- Ask in voir dire if jurors would abide by instructions not to use the internet.
- Consider questions jurors will have as the trial unfolds, and include the issues in the examination of witnesses.
- Allow jurors to ask questions. It has the effect of diminishing juror longing for extra information, and allows them to feel like a more active part of the trial process.
Arm yourselves with information to deal more effectively with the challenges. Read the whole paper we prepared. Visit our website and download the article ‘Wired for Justice: The Internet in the Jury Room”.
Forty-five percent of employers report they use social networking sites to screen applicants for employment as of August 2009 and even more plan to do so in the near future. And it’s pretty common knowledge that lawyers are using on-line profiles to gather information regarding prospective jurors. But now the tables are turning in an odd way. Attorneys: take note! The judge may want to be your “friend”.
A recent article in the Texas Lawyer tells about three Texas judges and how they use Facebook and other social networking sites to network, solicit campaign support, and “other purposes”. It’s that last part that’s the real clincher. These judges are reading profiles of attorneys, witnesses, and plaintiffs/defendants that share “too much” and could be used in court against them.
We are all figuring out how to use Facebook, Twitter, and LinkedIn as we go about our daily activities. While it is likely never a good idea to call the judge an “evil, unfair witch” in your blog, keep in mind the following as you develop and refine your on-line persona:
- If you are using social networking sites for business purposes, have two sites—one personal and one professional.
- Assume that even your personal site becomes publicly distributed—keep your profiles and content “G-rated”.
- Keep all of your posts suitable for universal consumption– watch what you post, tweet, blog, or text.
- And don’t make my own mistake—double check the “To:” line on emails just before you hit send, not moments afterward.
Sure—it will make you less witty on the web, but it won’t come back to bite you. The line between the personal and the professional is blurred as never before. We don’t have control over how others may use easily collectible information about us. As you think about the growing field of e-discovery—consider what you are putting out there about yourself. It is likely not just Texas judges that are watching.
Panic on Tweet Street: “Without Twitter, I felt jittery and naked”
Thursday, August 6, 2009 was a day that apparently will live in infamy for many habitual Twitter and Facebook users. Multiple social networking sites were attacked and crashed, leaving users without a way to update their circles on their activities. Some “users” panicked as much as you might have expected from drug addicts. Users were “jittery”, “naked”, “freaked out”.
Those of us not drawn obsessively to Twitter, Facebook or other social networking sites, find these reactions seem frankly bizarre. It isn’t like my favorite Starbucks café shut their doors without warning me! But, obviously, those affected by the Twitter/Facebook fail were strongly affected. As Marc Cooper, a journalism professor at the University of Southern California’s Annenberg School for Communication said in the CNN article:
“For many people, and not just young people, the Web is not just media, it’s actually a place where they conduct their lives or a portion of their lives.”
What we can learn from this reaction:
We need to remember where our jurors live their lives—some are not involved in on-line social networks and others are—to a very large degree. Much like a recent post on the Cognitive Daily blog points out there are generational gaps that we often overlook.
Just as most younger jurors have no idea of the origin of the phrase “sour grapes”, many more ‘mature’ litigators don’t stop to think about how—or even if—on-line networking involvement affects how jurors hear their case. For many, social networking is a friendship circle, and a source of information and impressions about everything—including case-relevant information.
Just as the barrage of media coverage on Twittering jurors hit in March (see our blog post on March 17th, 2009), the reaction to the failure of these on-line networks is a strong reminder to pay attention to social networking involvement of our potential jurors. What values and attitudes are inherent in this merging of private and public lives? How might potential jurors have shared perspectives that give us information on how they will react to your case? We have to learn to pay attention to what is important to the public—not just what is important to us.
Twittering jurors have been hitting the headlines lately. Mistrials and questions of justice interrupted have been on the minds of many commentators. This morning’s New York Times has an extensive article (featuring quotes from an interview with Dr. Doug Keene) on this issue and we predict there will be more to come as our justice system attempts to sort out the dilemma of our ties to the internet and the demands of justice.
There are few methods in place to keep jurors from accessing the internet from their telephones in the deliberation room. Few judges give specific instructions to jurors about refraining from doing their own internet research on the case. Jurors may end up thinking they are helping to make a just decision by doing research on their own—without understanding the complex rules that allow evidence in or keep evidence out.
How the judicial system will reconcile long-time rules and expectations with current technology and ease of access to information remains to be seen. Given the recent publicity, however, we expect to see much more emphasis on how to keep our system fair by educating jurors on the importance of basing decisions on evidence presented in the courtroom.
Update: July 25, 2009: And by the way, you can now follow us on Twitter by clicking here (but we won’t tweet from the courtroom): http://www.twitter.com/KeeneTrial.
WELCOME TO THE JURY ROOM!
This is a blawg dedicated to understanding the American jury and trends in litigation strategy. You will find posts here exploring how research findings and current events inform:
• Juror decision-making
• Uncovering juror bias
• How values, attitudes and life experiences affect our choices and decisions
•What makes particular witnesses and evidence powerful or pointless … and much more.
Sometimes we’ll talk about current events. Sometimes we’ll talk about research. But it will always be research and experience applied to litigation advocacy. You know law. We know juries.
This blawg is our forum to share current lessons as we learn them. We invite your comments, questions and thoughts.



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